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JAWS for ARM64 Info and FAQ

Important: JAWS does not run as expected on ARM64 computers following the Microsoft 365 ARM64 Office update from October 27, 2022. Refer to this Technical Support Bulletin for more details.

Thank you for your interest in JAWS for ARM64 software. To download JAWS, visit the Downloads web page. The installer recognizes if you are using a device with an ARM processor like the Microsoft Surface Pro X, and automatically installs the ARM version of JAWS.

Important: ARM64 is currently only supported with JAWS. ZoomText and Fusion (magnification software) for low vision users are not yet supported.

Hardware and Software Requirements

  • An ARM64 device running Windows 11
  • If a previous, unsupported, version of JAWS, ZoomText, Fusion, FSReader is installed on your device, you must uninstall them all with shared components before installing JAWS for ARM64. For previous JAWS versions, make sure JAWS is not running during the uninstall. Voices and DAISY books do not need to be uninstalled.

Frequently Asked Questions

Can I use ZoomText or Fusion on my ARM64 device?

No. ARM64 is currently only supported with JAWS. ZoomText and Fusion (magnification software) for low vision users are not yet supported.

What device is required?

An ARM64 based device which is a computer with an ARM64 processor. An example is the Microsoft Surface Pro X.

What Operating System is required?

Windows 11 is the minimum supported Operating System.

What braille devices are currently supported?

At this time, only the Freedom Scientific Focus Braille Displays are supported. Additional braille display support will be added as we work with our third-party partners.

What speech synthesizers are currently supported?

At this time, Eloquence, Vocalizer Expressive, SAPI 5x, SAPI 5x 64-bit, and Microsoft Mobile synthesizers are supported. Additional synthesizer support will be added as we work with our third-party partners.

What features are currently not available?

The following features are still under development:

  • Citrix remote
  • Convenient OCR from a scanner or camera
  • Dongle authorization

What applications are currently not supported?

While on ARM64 devices, JAWS does not currently support applications compiled as 32-bit ARM. At the moment, Microsoft still has a few applications that have not yet been addressed, but we expect this to be resolved in future updates from Microsoft and Freedom Scientific.

The following are examples of these applications:

  • Windows Mail
  • Windows Calculator
  • Windows Weather
  • Windows News

What is the recommended version of Office 365?

Office 365 was originally installed on ARM devices as 32-bit. This 32-bit version can experience some sluggishness. For the best performance, we recommend installing the latest 64-bit version of Office designed specifically for ARM64 devices.

For German braille users, is RTFC available?

Currently, the RTFC German braille translator is only available in X64 installations of JAWS 2023 or later. If JAWS 2023 or later is installed on ARM64, the German braille translator used in previous versions of JAWS is used instead.